KAIA Guest Guide

At KAIA, we believe that travel is more than a destination—it’s an opportunity to reconnect with what matters most.

Inspired by the ocean, tropical landscapes, and the relaxed spirit of Jacó, every detail of this space was designed to create a sense of calm, comfort, and wellbeing.

Take a deep breath, slow down, and enjoy the experience.

 

Welcome to KAIA

No Smoking

Smoking is not permitted inside the apartment.

No Parties or Events

Parties, gatherings, and events are not allowed.

Quiet Hours

Please respect neighbors and keep noise levels low between 10:00 p.m. and 8:00 a.m.

To enhance your privacy and help maintain a comfortable environment, please close the curtains after dark.

Registered Guests Only

Only registered guests are permitted to stay overnight.

Pets

Pets are not allowed unless previously approved.

Check-In Time: 3:00 PM

For your security and convenience, KAIA uses a smart lock system.

Your access code will be provided before arrival.

Check-Out Time: 11:00 AM

Before leaving:

Turn off all air conditioners

Turn off lights

 Lock doors and windows

Leave used towels in the bathrooms

Take out any remaining trash

Make sure the door is locked when you leave

Emergency Services

911

Nearest Hospital

Ocean Medical Clinic (Jacó):Private clinic offering emergency services, general medicine and various specialties located in Plaza Herradura. Tel: +506 4040-0808.

Care Clinic (Los Sueños, Herradura): Located just 15 minutes north of Jacó, Care Clinic – Los Sueños Resort & Marina offers clinic and pharmacy services. Tel: +506 2637-8610.

For major surgeries or complex emergencies, the closest options include:

Metropolitan Hospital (Quepos): Approximately 1 hour and 30 minutes south. It has an emergency room and various specialties. 

San José Hospitals: If you need a high-complexity hospital, a trip to the San José area takes approximately 1 hour and 45 minutes via Route 27.

Internet Speed

Up to 300 Mbps Fiber Optic Internet

Perfect for:

  • Remote work
  • Video calls and virtual meetings
  • Streaming movies and TV shows
  • Online gaming
  • Multiple devices connected simultaneously

If you experience any connectivity issues during your stay, please contact us and we’ll be happy to assist.

Air Conditioning

Please keep doors and windows closed while the air conditioning is running.

Turning off the AC when leaving helps reduce energy consumption and protects the environment.

Smart TV

Enjoy access to streaming apps including:

  • Netflix
  • YouTube
  • Disney+
  • Prime Video

Please remember to log out of your personal accounts before departure.

Washer & Dryer

For your convenience, a washer and dryer are available inside the apartment.

Please Note

  • Do not overload the machines.
  • Use only the recommended amount of detergent.
  • Clean the lint filter after using the dryer.

Swimming Pool

Enjoy the pool area and follow all posted community rules.

Children must be supervised at all times.

Sun Loungers

Sun loungers are available for all residents and guests on a first-come, first-served basis and cannot be reserved.

Please be considerate of others and avoid leaving towels, personal belongings, or other items on loungers when they are not actively being used.

Thank you for helping ensure everyone has the opportunity to enjoy these shared amenities.

Pool Tables

Pool tables are available on a first-come, first-served basis and are subject to availability.

Please be considerate of other guests and limit usage during busy periods.

Gym Area

Guests are welcome to use the gym during operating hours.

Please wipe down equipment after use.

Yoga Deck

The Yoga Deck is available by reservation only.

If you would like to use this space for yoga, meditation, stretching, or private wellness activities, please contact us in advance so we can help coordinate your reservation.

Club House (Ranchito)

The Ranchito is available upon prior request and reservation.

If you plan to use this space for gatherings or meals, please contact us in advance to confirm availability.

Guests are kindly asked to leave the area clean and in the same condition in which it was found.

A dedicated coworking space is available for remote work and virtual meetings.

Please keep phone calls at a respectful volume.

1 designated parking space included

Complimentary out-site parking is available for guests.

Please Note

  • Vehicle registration may be required by condominium security (si aplica)
  • Park only in the assigned space.
  • Do not block other vehicles or access areas.
  • Always lock your vehicle and avoid leaving valuables visible.